FAQ

All payments to Emperor Threads are made to the company’s account only.
Emperor Threads is incorporated with CAC and is Authorized and Eligible to do business in accordance to the Laws of Federal Republic of Nigeria.

We Deliver Worldwide.
Delivery within Nigeria are made through our Local Logistics Partners GIG and GUBA Logistics.
While DHL express takes our international deliveries.
Clients order takes maximum of 72Hours(2-3working days) to be Delivered within Nigeria.
5-7working days outside Nigeria.

Deliveries within Nigeria are charged based on Location and Quantity of order upon checkout.
Deliveries outside Nigeria are being charged for according to the Weight.

Fabrics Used depends on the outfit.
We pay concise attention to fabrics used in order to provide the best quality for our clients.
We make use of 100% cotton, Silk , chiffon and English wool materials.

We take the security of customers serious that’s why our website is secured with an advanced security layer. The green lock at the side of the our web address can be checked to verify.
Furthermore, all payments are securely processed by Paystack. Paystack is a reputable payment processing company in Nigeria. We don’t store your payment info on our website.

At Emperor Threads, we value the needs and time of our esteemed customers that’s why we have implemented a live chat technology on our website. It takes just 30 seconds to get a reply from us. Just use the live chat button at the buttom right of your screen to send us a message.

We do not make refund for all payment transaction made to the company’s account.
We only accept returns when there is a ‘DEFECT’ caused by the company on the
item E.g(Torn material and incomplete buttons).

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